Terms & Conditions

By registering on, purchasing from, or using the serum-presets.com website you expressly accept these terms and conditions in full. If you disagree with any part of the following terms and conditions, do not use our website.

Account Registration and Information

Registration: To purchase products and download free products from the serum-presets.com website, you must create an account and submit specific information, including but not limited to a username, password, email address, and billing information. You agree that all information submitted is correct, current, accurate, and non-fraudulent. In the event that your personal and/or billing details change, you will amend your account details accordingly.

Age: You must be at least 13 years of age or older to use this service. If you are under the age of 18, you must get your parent or guardian to review and agree to the terms and conditions, as they should enter into these terms on your behalf.

Information: You agree that all information supplied may be used by serum-presets.com to manage your account, process your orders, and improve serum-presets.com services and policies. By supplying a valid email address you grant serum-presets.com permission to contact

Security: You are solely responsible for the security of your account and login details. You are required to immediately inform serum-presets.com of any unauthorized use of your account. serum-presets.com will not be held responsible for any losses arising from unauthorized use of your account or personal data, and you agree to indemnify and hold harmless serum-presets.com , its directors, employees, third-party content providers, designers, licensors or the like, for any improper, unauthorized or illegal uses of your account and/or personal data.

Termination: serum-presets.com may, in its sole discretion, suspend or terminate your account if the information supplied is found to be inaccurate, false or fraudulent. serum-presets.com may also suspend or terminate your account if you breach any of the policies, terms or license agreements governing your use of our website, products or any other contractual obligation. You are personally liable for any orders that you place or charges that you incur prior to termination.

Privacy Policy: serum-presets.com collects, stores and uses data in accordance with serum-presets.com Privacy Policy.

Website Content & Public Content

Website Content: Whilst every effort is made to update the information contained on the serum-presets.com website, neither serum-presets.com nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the serum-presets.com website and shall not be bound in any manner by any information contained on the website. serum-presets.com reserves the right at any time to change or discontinue without notice, any aspect, product or feature of this website. No information shall be construed as advice and information is offered for information purposes only.

Public Content: serum-presets.com is not responsible for any material submitted to the public areas by you, which include hosted pages, customer reviews and comments, user ratings or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by serum-presets.com . serum-presets.com reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties.
  • Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information.
  • Post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of serum-presets.com and/or a third party’s computer system and/or network.
  • Violate any copyright, trademark, other applicable international laws or intellectual property rights of serum-presets.com or any other third party.
  • Submit contents containing marketing or promotional material that is intended to solicit business.

External Links: External links may be provided for your convenience, but they are beyond the control of serum-presets.com and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.

Products & Delivery

Products: All serum-presets.com products are bound by the terms of the User License Agreement. A copy of this agreement is also supplied within the zip file of all products purchased.

User Licence Agreement: The preset packs are licensed to you, not sold to you. All rights not expressly granted to the user are reserved. Only the original purchaser of this preset pack has a legal right to use these presets within their own “original” music compositions and/or in advertisements, soundtracks, and television or film productions.

The content can be used for both commercial and non-commercial use. These presets must be used within the context of a musical piece mixed with additional parts. You may not re-sell this collection or pass it on to a third party as this license is non-transferable.

All copying, lending, duplicating, re-selling, renting, uploading, file sharing or unauthorized trading of this content (or any part of this content) is prohibited by international copyright law. We will not hesitate to take legal action against any persons, company or individual who fail to adhere to the terms of this agreement.

Price Changes: serum-presets.com may at any time change or alter the price of its products. serum-presets.com does not offer refunds in the event of a price drop or promotional offers.

Digital Delivery: All orders placed on the serum-presets.com website are delivered digitally via the internet. They are not sent via post or delivered to the customer as tangible goods.

Taxes: You are responsible for paying any governmental taxes that may be imposed on your purchase.

Payments: Our order process is conducted by our website serum-presets.com for all our orders. serum-presets.com.com provides all customer service inquiries and handles returns.

Refund Policy:

All sales on serum-presets.com are final. The issue of a refund is always made at the discretion of the serum-presets.com staff. All decisions made by the serum-presets.com staff are final.

serum-presets.com will refund your full purchase price on orders where:

  • Your bank/Paypal account was illegally charged (fraud)
  • The product is not delivered, and the failure to deliver the product is caused solely by serum-presets.com 

serum-presets.com reserves the right to refuse refunds for products that:

  • Cannot be used by the customer due to hardware or software limitations
  • Cannot be used by the customer due to insufficient knowledge or know-how
  • Have had a serial key issued to the purchaser, and the serial key has been used to authorize the software
  • The customer already has purchased/acquired previously
  • The customer finds for a lower price at a later date or on a different platform
  • The customer simply does not like or find useful

Eligibility: serum-presets.com strongly advises checking what software and hardware are required to use the products and the minimum hardware requirements necessary. Such information is always provided on the product pages. We also advise that customers download the free demo of products (when applicable) before purchasing to ensure that the product works on their system and meets their needs. serum-presets.com does not refund products that require other software to use (Digital Audio Workstation-specific libraries, Software Synth Preset Banks). The customer bears the responsibility to have the knowledge required to use the product.

Contact our support staff at admin@serum-presets.com if you feel you qualify for a refund.

We also highly recommend all customers back up their orders on an alternate/separate hard drive to protect against loss of products purchased from serum-presets.com . In the event of a failed/broken hard drive, serum-presets.com will only replace download links for a previous order (made within the past two years) upon being provided proof of purchase. Any lost purchases made more than two years prior will not be replaced.


Disclaimers and Limitation of Liability: Under no circumstances shall serum-presets.com be liable for any direct, indirect, incidental, consequential loss, liability or damages arising under these terms and conditions or license agreement or in connection with the serum-presets.com website. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim. The user hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the serum-presets.com website.

Acceptance: By using the serum-presets.com website you agree to indemnify and hold harmless serum-presets.com and its directors, employees, third-party content providers, designers, licensors or the like from any and all losses, claims, demands, causes of actions and judgements including legal fees and court costs which may arise from any content, merchandise or services available through the serum-presets.com website.

Applicable Laws: Any relevant terms and conditions, policies, license agreements and notices shall be governed by and construed in accordance with the international laws. You hereby consent in respect of any disputes arising in connection with the serum-presets.com website, merchandise or any relevant terms and conditions, policies, license agreements and notices or any matter related to or in connection therewith.

Alteration: serum-presets.com may at any time modify any relevant terms and conditions, policies, license agreements or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

Cession: serum-presets.com shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

No Partnership: Nothing herein shall be deemed to constitute a partnership, agency or joint venture between You and Us.

For customer service inquiries or disputes, You may contact us by email at admin@serum-presets.com